- Determine your requirements with respect to a usable list/taxonomy of skills
- Determine a set of suitable profiles each having a set of skills including their minimum characteristics
- Each user has got the option to fill out her/his own current skill characteristic within their user profile (skills & profiles)
- Specify the necessary skills and their minimum characteristic per issue/task
- Assign by skill: automatically get a proposal of best matching users based on the required skills for that issue/task and the maintained user skills
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